Booking Terms & Conditions

Course Booking
Bookings will not be confirmed until the full course fee has been received by JPMA/HSS.
Places will be held for 48 hours to allow candidates to contact the Accounts department to make payment.

We do not accept American Express. There is a 2% admin fee for credit card payments.
We are unable to take payments from card details sent by email – please call to make any payments.
For company bookings – please send purchase orders by email/fax, stating student name, course title and date, ensuring full invoice details are enclosed.

Once a booking has been confirmed by JPMA/HSS, notification to cancel must be received no less than 2 weeks before the commencement of the course.
We regret that cancellations received after this date will result in the retention of a £150 admin fee. Cancellations received less than 2 working days before the commencement of the course will incur the retention of the full course fee.

JPMA/Hoylake Sailing School endeavour to run every course as advertised, but reserve the right to cancel courses should there be insufficient student numbers. An alternative date or refund will be offered.

Any concerns can be addressed to the Managing Director on

MCA Code of Practice for Oral Exams – Cancellations
MCA exam centres will not take an exam booking unless a valid NoE is held by the candidate.
Candidates who require postponement of an exam at least 2 weeks in advance may be given an alternative exam without penalty, however this is only permitted on a maximum of 2 occasions.
Candidates wishing to cancel at least 2 weeks in advance of their exam in order to take the exam at a different exam office may be permitted to do this, only once.
Candidates who cancel within 2 weeks of the exam, or fail to attend without a valid reason will forfeit the exam by default. In the latter case the NoE will be marked as ‘Fail’.
Examples of valid reasons:
– Doctor’s Sick Note
– Letter from company stating candidate is required back at sea urgently
– known failure of public transport or unusual road congestion

While You Are Here
Your booking is made on the condition that you adhere to the following:
– Use of recording equipment (including mobile phones & iPads) is prohibited on the premises,
– Distribution of any course material to a third party is prohibited, under intellectual property and copyright law,
– Mobile phones must be switched off or set to silent mode during teaching sessions.